800-I-Need-Air

Heating And Air Conditioning                                                               A+ RATING    
In Greensboro, NC and surrounding area

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Helpful Tips
1-800-463-3324


Welcome to the Custom Air Helpful Tips page. We are the premier provider of heating and air conditioning in the triad. Our goal is to provide the very best service possible. Because our quality control standards are high, we always recommend having a qualified technician check your system but here are a couple things you can try first.

Seasonal Tips:

www.weatherpreparedness.com

Keep your equipment tuned-up Click here to see the effects of carbon monoxide

http://www.duke-energy.com/north-carolina-business/energy-management/tips.asp

Care for your pets!

Dogs

Cats

Check the Local Weather:

http://www.weather.com/

 

General Care Of your System

Tune-up

 

Every manufacturer recommends that you have your Heat or A/C cleaned and checked every 6 months by a qualified technician. You should have your heat cleaned and checked during the heating season and the A/C cleaned and checked during the A/C season. If you do not have this done typically you will spend more money (due to lower efficiency) heating or cooling your home than it would have cost to have it tuned-up in the first place. Also dirt is the #1 cause of system failure so your equipment life also suffers if you do not have a tune-up every 6 months. In fact we guarantee it will not break during the season that we do our tune-up or we will refund the cost of the tune-up.

Click here to find out why our tune-up is the best in the industry.

Air Conditioning

Ice on lines and/or coil

Make sure your filter is clean. If it is call custom air at (800) I-Need-Air. If it is not clean you may want to set up a worry free guaranteed tune-up.

System not working

Go to the thermostat make sure it is set to cool and the setting is lower than the room temperature. 

Indoor unit not working

Go to your breaker panel and see if you have a tripped breaker. If so reset the breaker and call custom air to have a technician check the system for loose connections.

Outdoor unit not working

Go to your breaker panel and see if you have a tripped breaker. If so do not reset it and call Custom Air, Inc. to have a technician check for a short to ground.


Heating

System Not working

Go to your thermostat make sure it is set to heat and the setting is higher than the setpoint.

Outdoor unit frozen

Turn the thermostat to emergency heat and call Custom Air, Inc. at 1-800-I-NEED-AIR.

No air coming out of vents

Call the gas company to make sure your gas is turned on. If your gas is on and you still do not have any air coming out of your vents call Custom Air, Inc.

Click here or Call now to schedule your

Appointment

 (800) I Need Air

(1-800-463-3324)